FAQs

  1. Can I take your supplements alongside other medications and vitamins?

    All our products are formulated using natural wholefood ingredients only without anything that is artificial, thus our products are generally safe to consume with other medications and vitamins. However, if you have any concerns, unsure or have allergy to any particular ingredient, please consult your healthcare professional first before using our products.

  1. Can I take your supplements if I am pregnant or breastfeeding?

    All our products are formulated using natural wholefood ingredients only without anything that is artificial, which means our products are suitable for everyone. However, if you are pregnant, breastfeeding, unsure or have allergy to any of the particular ingredients, please consult your healthcare professional first before using our products. Please also note that our Vitality – protein range in particular contains green tea which has caffeine.

  1. Are your supplements safe for children?

    All our products are formulated using natural wholefood ingredients only without anything that is artificial, thus our products are safe for children. However, if your children have allergy to any particular ingredient, please consult your healthcare professional first before using our products.

  1. Do your products contain artificial preservatives, additives, gluten, soy, dairy or nut and are they natural?

    All our products are 100% natural wholefood ingredients and do not contain artificial preservatives, additives, gluten, soy, dairy or nut. All the micronutrients and vitamins from our products originate from real food sources and we do not use synthesized vitamins or minerals.

  1. Is your product vegan friendly?

    Yes. Our Harmony and Vitality range are vegan friendly. Radiance is not vegan friendly as it contains marine collagen.

  1. Is your packaging environmental friendly?

    Yes. At Maeraki, we are 100% committed to environmental sustainability. Our jars, scoops, shipping boxes, void fillers and packing tape are 100% recyclable and biodegradable.

  1. I am confused to which product I should start using?

    All the three products; Harmony, Radiance and Vitality are highly recommended as each product is unique to target certain health benefits. Harmony is an all-rounder nutritious fermented powder for everyday usage that supports your digestive and immunity health. Radiance is more beauty focused and is highly recommended if you are looking to improve your skin, hair and nails. Lastly, Vitality is a very nutritious protein packed with micronutrients which is well suited for those that have a very active life. Ideally, Harmony should be taken in the morning, Radiance in the afternoon/evening and Vitality being taken before or after your daily workout. Consuming all three will provide a holistic approach that benefits your health and wellbeing.

  1. Can I drink the powder with hot or cold beverages?

    The powder has to be mixed with cold water or room temperature beverages to ensure you are able to benefit from the active ingredients and probiotics with good efficiency.

  1. Where do you source your ingredients from?

    We try our best to source from Australia where possible. However, not all ingredients are available in Australia due to biodiversity limitation, we reached out globally to source only high quality ingredients for our complex formulations that meet our standard requirements.

  1. How many servings of collagen should I take to see the results?

    Our collagen is formulated to be in generous and effective doses, 8000mg per serve being one of the highest marine collagen available in the market for benefits optimization. The marine collagen in our product has gone through clinical trials where results demonstrate there’s improvement to skin after 4 –8 weeks of consumption and also has shown to improve hair strength within the same period. Each individual is different; thus consuming daily consistently is the key to achieve the best results.

  1. Is your Marine Collagen Type I, II or III?

    Maeraki only uses type 1 hydrolysed marine collagen, which makes up 90% of our body and our collagen is one of the finest in the world at only 2000 Dalton molecular weight so it is highly bioavailable for the body to absorb.

  1. What are the species of the fish that you use for your collagen?

    Maeraki uses wild caught fish, sustainable and free from pollutants. The species vary depending on the season availability and are mainly Cod, Pollock, Salmon, Haddock and Trout. Our Marine Collagen is manufactured in facilities (France) that adhere to ISO 9001 and FSSC 22000 standards.

  1. Which part of the fish do you use for the collagen?

    Maeraki only uses fish skin for our collagen.

  1. Why does molecular weight of collagen matter?

    Molecular weight of collagen is measured in Daltons, the lower this number is the better it is essentially. This is better as your body is able to absorb the collagen peptides more easily into your body. Our Marine Collagen has a molecular weight of 2000 Dalton which is one of the lowest in the market.

  1. Is Harmony safe to eat if I have issues with Candida overgrowth?

    Yes, as our fermented blend is carefully fermented using a proprietary process that uses only helpful yeast (S. Boulardii and S. Cerevisiae) that culture beneficial Lactobicili strains. In actual fact, it may actually help with Candida overgrowth issue as the fermented blend and probiotics that we have included are only beneficial and helps to inhibit the bad ones including Candida. However, if you have concerns you should consult your healthcare professional first.

  1. What is theobromine and is it safe to consume?

    Theobromine is a natural compound found in cacao. It has a similar effect to caffeine in being a stimulant but is milder and without the energy crash. The amount of theobromine per our recommended serve is surely safe for consumption for intakes up to 2-3 times a day. If you have concerns on this, you should consult your healthcare professional first.